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How can I troubleshoot issues with analytics or tracking pixels?

Last updated on June 11, 2025

Troubleshooting Analytics & Tracking Issues on Linkx.ee

When tracking data doesn’t appear as expected, it’s often due to small configuration errors or browser-related issues. This guide will help you identify and resolve common problems with your Linkx.ee analytics or tracking pixel setup.

 

1. Common Problems You Might Encounter

  • Pixel Not Firing
    The tracking code doesn’t activate when a user visits or interacts with your content.

  • Duplicate Events
    The same event is triggered more than once, skewing analytics results.

  • Missing Data
    Some link clicks, page views, or conversions aren’t showing up in reports.

  • Loading Errors
    The tracking script fails to load due to network issues or browser restrictions.

 

2. How to Fix It

Try the following steps to get your tracking back on track:

  • Check Implementation
    Review the placement and assignment of your tracking pixels. Make sure they’re tied to the correct pages or events and that no conflicting scripts are present.

  • Verify Settings
    Confirm that the pixel ID, event type, and associated URLs are correctly entered in your pixel settings.

  • Clear Cache
    Sometimes old scripts are cached by the browser. Clear your cache or try an incognito window to test updates.

  • Use Testing Tools
    Use tools like Meta’s Pixel Helper or Google Tag Assistant to confirm the pixel is loading and events are firing correctly.

  • Contact Support
    If everything looks correct but the data still isn’t appearing, reach out to the Linkx.ee support team for further investigation.

 

Summary

Troubleshooting analytics issues is usually a matter of double-checking the setup, using browser tools, and isolating the problem. With a few adjustments, you can get your data flowing again and avoid long-term reporting gaps.

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